Terms of service

TERMS OF SERVICE

1. ACCEPTANCE OF TERMS

By accessing or using our website, purchasing vehicles, or utilizing our repair services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our services.

2. DESCRIPTION OF SERVICES

We operate an e-commerce platform providing:

  • Sale of new and used vehicles
  • Vehicle repair and maintenance services
  • Related automotive parts and accessories
  • Online ordering and shipping services

3. USER ACCOUNTS AND ELIGIBILITY

Account Creation

  • Users must be at least 18 years of age to create an account
  • You must provide accurate, current, and complete information
  • You are responsible for maintaining the confidentiality of your account credentials
  • You agree to notify us immediately of any unauthorized use of your account

User Responsibilities

  • Comply with all applicable laws and regulations
  • Provide truthful information during transactions
  • Use services only for lawful purposes
  • Not interfere with or disrupt our services

4. PAYMENT TERMS

  • All prices are subject to change without notice
  • Payment is due in full at time of purchase unless otherwise specified
  • For repair services exceeding $100, a 50% deposit is required
  • We accept major credit cards, debit cards, and approved financing
  • All transactions are processed in USD
  • You authorize us to charge your selected payment method

5. SHIPPING AND DELIVERY

  • Delivery timeframes are estimates and not guaranteed
  • Risk of loss transfers upon delivery
  • You must inspect vehicles/services upon delivery
  • Delivery addresses must be accessible by standard delivery vehicles
  • Additional fees may apply for special delivery requirements

6. RETURNS AND REFUNDS

Returns and refunds are governed by our separate Return and Refund Policy, which is incorporated by reference into these Terms.

7. WARRANTIES AND DISCLAIMERS

Limited Warranty

  • Vehicles are sold with manufacturer warranties where applicable
  • Repair services include our 30-day satisfaction guarantee
  • Used vehicles are sold "as-is" unless otherwise specified

Disclaimers

  • WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
  • WE DO NOT WARRANT THAT OUR SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE
  • INFORMATION ON OUR WEBSITE IS PROVIDED "AS-IS"

8. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC SERVICE OR PRODUCT
  • WE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • SOME JURISDICTIONS DO NOT ALLOW LIMITATION OF LIABILITY, SO THESE LIMITATIONS MAY NOT APPLY TO YOU

9. INDEMNIFICATION

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any third-party rights.

10. INTELLECTUAL PROPERTY

  • All content on our website is protected by copyright, trademark, and other intellectual property laws
  • You may not reproduce, distribute, or create derivative works without written permission
  • User-generated content remains your property, but you grant us a license to use it

11. PRIVACY AND DATA PROTECTION

Your privacy is governed by our Privacy Policy, which is incorporated by reference. We collect, use, and protect your personal information in accordance with applicable privacy laws.

12. DISPUTE RESOLUTION

Governing Law

These Terms are governed by the laws of [STATE], without regard to conflict of law principles.

Arbitration

Any disputes shall be resolved through binding arbitration in [CITY, STATE] under the rules of the American Arbitration Association, except for small claims court matters under $5,000.

Class Action Waiver

You waive the right to participate in class action lawsuits against us.

13. FORCE MAJEURE

We shall not be liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or supply chain disruptions.

14. TERMINATION

  • We may terminate or suspend your access immediately for violations of these Terms
  • You may terminate your account at any time
  • Termination does not affect existing obligations or warranties

15. MODIFICATIONS TO TERMS

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Continued use constitutes acceptance of modified Terms.

16. SEVERABILITY

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17. CONTACT INFORMATION

For questions regarding these Terms, contact us at: 

Queen City Scooters LLC

980-400-1822

nicksmith@queencityscooters.com